Getting Started

Account settings

Managing your profile, username, social links, subscription, and account security.

Account settings are accessed from the user menu (your avatar, top right of the dashboard). Click Settings to open the settings dialog — it opens as an overlay panel, not a separate page.

Tabs

The settings dialog has five tabs:

TabWhat it contains
EmergencyEmergency contacts, personal details, medical notes, safety timer settings
AccountUsername, email change, password change, newsletter preference
Social linksInstagram, Strava, YouTube, X (Twitter) profile URLs
BillingCurrent plan and limits (read-only)
Delete accountPermanent account deletion

Emergency tab

This is the control panel for all of Trailkeep's safety features. It has three sub-tabs:

Safety Timer

Set your preferred countdown interval — the window of time the server waits for a day completion before sending an overdue alert. Options: 24h, 36h, 48h, or 72h. The default is 36h.

The timer is configured here but activates only when a trip goes Active. See Safety timer for how it works during a trip.

Contacts

Add up to two emergency contacts — name, email, and phone. These are the people who receive an overdue alert if your timer fires.

Choose contacts who will actually act on an alert — ideally someone who knows your plans and can coordinate a response from wherever they are.

Personal

Your personal information: medical conditions, blood type, allergies, next of kin. This tab is optional, but the information here goes directly to search and rescue crews if you go overdue. Fill it in before your first trip.

Username

Your username is your public display name — it appears on your shared trip pages and gear lists alongside your Pioneer badge (if applicable). It can be changed at any time.

Rules: 3–50 characters, letters, numbers, underscores, and hyphens only. Availability is checked in real time as you type.

If you signed up with Google, your username is not set during registration. Set it here before sharing any trips or gear lists. Out of ideas? Use your trail name.

Email and password

Email change: Enter a new email address and Trailkeep sends a verification link to the new address. The change takes effect once confirmed.

Password change: Requires your current password. Minimum 6 characters.

Both options are hidden for accounts that signed up with Google.

Add links to your Instagram, Strava, YouTube, or X profile. These appear in the header of your shared trip pages and gear lists — below your username. They are hidden if none are set.

Dark mode

The theme toggle is in the dashboard header (top right, next to the user menu) — not inside account settings. It has three options: System (follows your device setting), Light, and Dark.

The preference is stored locally per device. Changing it on your phone does not affect your desktop.

Display preferences

The settings icon in the dashboard header controls what columns and panels are visible in the Trip Planner and Pack Planner:

  • Show description, Show item prices, Show worn items, Show consumable items, Show packing checklist
  • Show water sources, Show resupply points, Show GPX mode

These are account-wide and apply instantly without a page reload.

Billing and plan

The Billing tab shows your current plan name, status, and key limits. It is read-only — there is no in-app upgrade flow during the beta. All beta accounts receive Pioneer status (equivalent to Pro) at no cost.

Pioneer badge

The Pioneer badge appears on your public shared pages next to your username. It marks you as an early Trailkeep user. It is not shown inside the account settings UI itself.

Account deletion

The Delete account tab requires:

  1. Typing DELETE MY ACCOUNT
  2. Checking a confirmation checkbox

Deletion is permanent. We delete everything we know about you — all trips, gear lists, safety data, shared links, and your profile. There is no recovery option. Export anything you want to keep before proceeding.

Sign out

Logout is at the bottom of the user menu. Signing out clears your local cache and redirects to the homepage.